Potholes, stray garbage, broken street lamps? In The Netherlands you can report these local issues by smartphone, using the free BuitenBeter app.
How it works
After spotting something that needs to be fixed, you can use the app to take a picture, select a location and a problem type and send the issue directly through to the city council. With a combination of GPS and maps users can pinpoint the exact location, providing city workers with all the information they need to identify and resolve the reported issue.
BuitenBeter is a citizen centric solution that provides a direct and relevant communication channel between citizens and local government about issues regarding the public space. The app is based on Web 2.0 principles using the power of the crowd. It’s a solution providing benefits, to both citizen and government, helping to create smarter cities.
BuitenBeter was launched in April 2010 in the city of Eindhoven and immediately scaled up nationwide. It is operational in every city in the Netherlands. Within 5 months more than 30,000 users signed up, reporting more than 8,000 real issues, with numbers increasing rapidly. The BuitenBeter app is available for iPhone, Android, Windows Mobile, BlackBerry, Windows Mobile and Symbian.
Yucat mobile business solutions
BuitenBeter is an initiative of Yucat mobile business solutions. Yucat has been delivering mobile solutions for almost 10 years, including applications for city councils, opening up their information sources to ambulant city workers.